Privacy Policy

Last updated: August 13, 2026

This Privacy Policy describes how Stephanie Limardo, LLC. dba Palm & Seal (“we” or “us”) collects, uses, and shares your personal information when you use our website palmandseal.com and any of our subdomains (the “Website”). 

Topics:

  • Personal information we collect

  • How we use your personal information

  • How we share your personal information

  • How we store your data

  • Text messaging and SMS communications

  • Notary records and remote online notarization (RON)

  • Email marketing

  • Advertising

  • Your data protection rights

  • Third party websites

  • Changes

  • Complaints

  • Contact us


PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information”. 

We collect Device Information using the following technologies: 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

  • “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website. 

We use Device Information for:

  • Functionality: To recognize you on our website and recognize your previously selected preferences, including your preferred language and your location. 

  • Analytics: To understand how visitors find and use our website so that we can improve it.

When you first visit the Website, we ask for your consent before setting any cookies that are not strictly necessary for the site to function. You may accept or reject these cookies, and you can change your choice at any time through the cookie settings link on our Website. Strictly necessary cookies are required for the Website to operate and cannot be disabled.

You can also set your browser not to accept cookies, and the website listed above explains how to remove cookies from your browser. Some Website features may not function if you disable cookies. Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.

We also collect data you provide to us directly. We refer to the data you provide as “Provided Information.” We collect and process data you provide when you:

  • Register online or place an order for any of our products or services

  • Voluntarily complete a customer survey or provide feedback on any of our message boards, via our contact form, or via email

  • Provide your email address in exchange for access to a free resource

  • Sign up for our email newsletter or subscribe to any of our regular content

  • Submit an intake form or application form for any of our services or programs

The Provided Information we collect may include:

  • Personal identification information (name, email address, phone number, etc.)

  • Billing information (billing address and payment information)

  • Business information (business name and contact details, where you engage us on behalf of a business)


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Provided Information. 

HOW WE USE YOUR PERSONAL INFORMATION

We use the Provided Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, delivering products, and providing you with invoices and/or order confirmations). Additionally, we use Provided Information to: 

  • Communicate with you; 

  • Screen our orders for potential risk or fraud; and 

  • When in line with the preferences you have shared with us, provide you with information about our services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website, for example by generating analytics about how visitors browse and interact with the Website and by measuring the performance of our advertising.

HOW WE SHARE YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our visitors use the Website – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

The types of third parties with whom we might share elements of your Personal Information include:

  • Payment processors engaged by us to securely store and handle payments information, such as credit or debit card information

  • Providers of email management and distribution tools

  • Providers of security and fraud prevention tools and services

  • Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our site

  • Providers of client management systems to help us track and communicate with potential clients

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

We do not sell your Personal Information. We do not share your mobile telephone number or your text messaging consent records with any third party for marketing purposes.

HOW WE STORE YOUR DATA

We process and store your data using the following providers:

  • Google Workspace, QuickBooks and QuickBooks Payments, Encyro, BlueNotary, GoHighLevel, Calendly, Flodesk, and Squarespace.

Please visit their individual websites for information on the physical location of their servers where your information is stored.

We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of any information that may be stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure and so you submit your information at your own risk.

We will maintain your Personal Information for our records unless and until you ask us to delete this information. 

TEXT MESSAGING AND SMS COMMUNICATIONS

If you provide your mobile telephone number and affirmatively consent, we may send you text messages relating to your appointments, service updates, and, where you have separately consented, occasional promotional messages.

Providing a mobile telephone number is optional and is never required to book an appointment or receive service from us.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We may share mobile information with subcontractors and service providers who assist in delivering our messaging program, and only for that purpose. These providers are bound by confidentiality obligations and may not use the information for their own marketing.

Message frequency varies. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP, QUIT, END, CANCEL, UNSUBSCRIBE, or REVOKE to any message you receive from us. Reply HELP for assistance, or contact us at hello@palmandseal.com or (954) 909-6833.

Opting out of text messages will not affect your ability to book or receive services, and you will continue to receive email communications relating to your appointments.

NOTARY RECORDS AND REMOTE ONLINE NOTARIZATION (RON)

For RON services, we retain audio-video recordings and associated electronic journal entries as required under Florida Statute §117.245. These are stored securely through approved RON platforms for a minimum of 10 years.

EMAIL MARKETING

We send marketing emails only to clients who have affirmatively opted in, either by checking the consent box when booking or by subscribing through our website. Transactional messages relating to your appointment, invoice, or service are sent as part of delivering the service you requested and are separate from marketing communications.

You may unsubscribe from marketing emails at any time using the link in any message, or by contacting us at hello@palmandseal.com.

ADVERTISING

We use Device Information, including cookies and pixels, to measure the performance of our advertising and to show ads for our services to visitors who have previously visited our Website. This advertising is based on website activity and browser data only.

We do not upload, share, or otherwise provide any client information to advertising platforms. We do not use your name, email address, mobile telephone number, text messaging consent records, or notarial records for advertising purposes. Our advertising reaches prospective clients through search and browsing activity only, and never through any list or record of our existing clients.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using the following links:

Google: https://www.google.com/settings/ads/anonymous

Meta: https://accountscenter.facebook.com/ads

You can also opt out of some services through the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/

YOUR DATA PROTECTION RIGHTS

Legal bases for processing. Where the General Data Protection Regulation applies, we process your Personal Information on the following bases. To perform our contract with you, when we deliver notarial, apostille, or related services you have requested. To comply with legal obligations, including notarial recordkeeping required under Florida law. With your consent, for marketing emails and text messages. For our legitimate interests, including securing our website, preventing fraud, and understanding how visitors use our site, where those interests are not overridden by your rights.

Retention. We retain audio-video recordings and electronic journal entries for RON services for a minimum of ten years, as required under Florida Statute §117.245. We retain financial and transaction records for seven years to satisfy tax and accounting obligations. We retain marketing contact information until you withdraw consent or ask us to remove it. We retain website analytics data for twenty six months. Where no legal obligation requires longer retention, we delete Personal Information when it is no longer needed for the purpose it was collected.

Your rights. If you are located in the European Economic Area or the United Kingdom, you have the right to request access to the Personal Information we hold about you, to request correction of inaccurate information, to request erasure, to request restriction of processing, to object to processing carried out on the basis of legitimate interests, to receive your information in a portable format, and to withdraw consent at any time where processing is based on consent. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact us at hello@palmandseal.com. We will respond within one month. There is no charge for making a request.

Please note that certain notarial records are subject to mandatory retention under Florida law, and we may be unable to delete them until the statutory retention period has expired.

International transfers. We are located in the United States, and your Personal Information will be processed there. Where we transfer information from the European Economic Area or the United Kingdom, we rely on Standard Contractual Clauses or an equivalent safeguard with the service providers listed in this policy.

Automated decision making. We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.

THIRD PARTY WEBSITES

Our privacy policy applies only to our website. We are not responsible for the data collection, privacy practices or policies of any third-party site to which we may provide a link or that may link to our site. We encourage you to read the privacy statement and terms of use of other sites.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The date of the last revision will be indicated by the “Last updated” date at the top of this page. Any such changes are effective immediately upon publication on our Website.

COMPLAINTS

Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible. Residents of the European Union also have the right to lodge a complaint with your local data protection regulator, such as the Information Commissioner’s Office in the UK.  California residents can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please do not hesitate to contact us.

Stephanie Limardo, LLC dba Palm & Seal is the data controller responsible for your Personal Information.
Email us: hello@palmandseal.com
Call us: (954) 909-6833
Write to us: 1314 E Las Olas Blvd, #2833, Fort Lauderdale, FL 33301